Quick and Easy Online Grading from PES!

Welcome to Professional Education Services Online Grading Service!
Just another way PES makes getting CPE fast and easy!

Thank you for choosing online grading to complete your CPE purchased from PES. If this is your first time using this interface, please read the instructions below before you continue to take your exam. MOZILLA FIREFOX and SAFARI USERS see disclaimer below!

If you are a returning user of Online Grading please

Follow these easy steps to grade your PES CPE exam and generate your certificate of completion!

1. It is recommended that you have a browser that recognizes this technology. You should use Netscape 3.0 or higher or Internet Explorer 3.0 or higher.

BE ADVISED MOZILLA FIREFOX and SAFARI USERS! Both Mozilla Firefox and Apple Safari browsers DO NOT work consistently and often incorrectly grades the exam. Save yourself the frustration and close this browser and use your Internet Explorer or Netscape browsers to complete your online exam.

The speed of the process is a direct result of your Internet connection. If you have a phone connection, the process will be much slower than if you have a DSL connection. Be patient and do not push process buttons over and over… give the server time to reply.

2. When you proceed to the next page, you will be prompted to enter the course number and letter (if applicable) in order to search for available online exams. After clicking on the FIND THIS COURSE button, the page will display the available exams that correspond to the number that you entered. Choose the correct exam and click CONTINUE. PLEASE NOTE: Make sure you choose the correct exam! The exam number and version letter is located on the ANSWER/BUBBLE SHEET (not on the binder or packet cover). If the answer sheet indicates a LETTER after the course number, make sure to select the exam with that corresponding LETTER. (The letter indicates a version; i.e. A,B,C, etc.) If the exam is not listed, then it is not available for online testing.

3. The next step verifies the exam and version that you selected. Please take this time to verify your selection again. If you discover later during the testing that you have selected the incorrect exam and version, you will have to start the whole process again from the beginning. When you click on CONTINUE, the page requires that you complete the Required Customer Information. It is very important to fill out this section completely. This information will appear on the certificate and identifies where e-mail confirmations will be sent for your records. Once all information is completed, click the next CONTINUE button.

4. The exam will display the first question of the exam. Make your selection and click CONTINUE. You must answer every question to proceed to the next question on the exam. If you skip a question, the server will direct you back to the question, so that you can select an answer. Also, the questions of the exam are grouped into sections of up to 30 questions. Therefore, the server will indicate what question you are on and what section it corresponds to. You cannot change your answers once you go to the next question, so review your answers carefully. After the final question is selected, the server will compare your answers to the correct answers and grade your exam. You must pass with 70% or higher to get your certificate of completion (except for course #4100 which requires 90%).

5. Passing: When you pass, the server provides you with a confirmation number, date and time of completion, your required information and a short list of the answers that you supplied. Print this for your records. In addition, a copy of this page will be sent to the e-mail address provided. To generate your certificate, click on the link provided.

6. Certificate: The certificate generated, provides your confirmation number, your required customer information, and the exam you completed with the credits and area of study designated. This is your final certificate of completion so print this page for your records. Congratulations – you are done!

7. Fail: If you fail, the server provides you with a confirmation number, date and time of completion, your required information and a short list of the answers that you supplied. Print this for your records. In addition, a copy of this page will be sent to the e-mail address provided. In order to retake the exam, you must call PES Customer Service between 7am and 5pm Monday through Friday and 8am - 4pm Saturday PST so that we can allow you to resubmit the exam.

8. HELPFUL HINTS:
• If you are experiencing difficulties, please call Customer Service between 7am and 5pm Monday through Friday and 8am - 4pm Saturday PST at 1-800-990-2731, and we will be glad to help.
• Do not use the back button or the refresh button during the process. The server will lose all of your answers.
• If you are in a rush, have your exam filled out prior to logging on, so that you can select the answers quickly.
• If you are taking multiple exams, close out of your browser completely after printing your certificate, and then reopen it to complete the next exam. Each time you take an exam, you must complete the whole process.
• If it is after hours and Customer Service is not available, you may fax your exam to (916) 791-4099. We will grade it and get back to you with your results within 4 business hours.

9. We want your comments and concerns! We are interested in your comments or concerns about this new service. Your feedback is very important. You can e-mail your suggestions to feedback@pescpeonline.com.
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	Welcome to Professional Education Services Online Grading Service! *Just another way PES makes getting CPE fast and easy!* Thank you for choosing online grading to complete your CPE purchased from PES. If this is your first time using this interface, please read the instructions below before you continue to take your exam. MOZILLA FIREFOX and SAFARI USERS see disclaimer below! If you are a returning user of Online Grading please Follow these easy steps to grade your PES CPE exam and generate your certificate of completion! 1. It is recommended that you have a browser that recognizes this technology. You should use Netscape 3.0 or higher or Internet Explorer 3.0 or higher. BE ADVISED MOZILLA FIREFOX and SAFARI USERS! Both Mozilla Firefox and Apple Safari browsers DO NOT work consistently and often incorrectly grades the exam. Save yourself the frustration and close this browser and use your Internet Explorer or Netscape browsers to complete your online exam. The speed of the process is a direct result of your Internet connection. If you have a phone connection, the process will be much slower than if you have a DSL connection. Be patient and do not push process buttons over and over… give the server time to reply. 2. When you proceed to the next page, you will be prompted to enter the course number and letter (if applicable) in order to search for available online exams. After clicking on the FIND THIS COURSE button, the page will display the available exams that correspond to the number that you entered. Choose the correct exam and click CONTINUE. PLEASE NOTE: Make sure you choose the correct exam! The exam number and version letter is located on the ANSWER/BUBBLE SHEET (not on the binder or packet cover). If the answer sheet indicates a LETTER after the course number, make sure to select the exam with that corresponding LETTER. (The letter indicates a version; i.e. A,B,C, etc.) If the exam is not listed, then it is not available for online testing. 3. The next step verifies the exam and version that you selected. Please take this time to verify your selection again. If you discover later during the testing that you have selected the incorrect exam and version, you will have to start the whole process again from the beginning. When you click on CONTINUE, the page requires that you complete the Required Customer Information. It is very important to fill out this section completely. This information will appear on the certificate and identifies where e-mail confirmations will be sent for your records. Once all information is completed, click the next CONTINUE button. 4. The exam will display the first question of the exam. Make your selection and click CONTINUE. You must answer every question to proceed to the next question on the exam. If you skip a question, the server will direct you back to the question, so that you can select an answer. Also, the questions of the exam are grouped into sections of up to 30 questions. Therefore, the server will indicate what question you are on and what section it corresponds to. You cannot change your answers once you go to the next question, so review your answers carefully. After the final question is selected, the server will compare your answers to the correct answers and grade your exam. You must pass with 70% or higher to get your certificate of completion (except for course #4100 which requires 90%). 5. Passing: When you pass, the server provides you with a confirmation number, date and time of completion, your required information and a short list of the answers that you supplied. Print this for your records. In addition, a copy of this page will be sent to the e-mail address provided. To generate your certificate, click on the link provided. 6. Certificate: The certificate generated, provides your confirmation number, your required customer information, and the exam you completed with the credits and area of study designated. This is your final certificate of completion so print this page for your records. Congratulations – you are done! 7. Fail: If you fail, the server provides you with a confirmation number, date and time of completion, your required information and a short list of the answers that you supplied. Print this for your records. In addition, a copy of this page will be sent to the e-mail address provided. In order to retake the exam, you must call PES Customer Service between 7am and 5pm Monday through Friday and 8am - 4pm Saturday PST so that we can allow you to resubmit the exam. 8. HELPFUL HINTS: • If you are experiencing difficulties, please call Customer Service between 7am and 5pm Monday through Friday and 8am - 4pm Saturday PST at 1-800-990-2731, and we will be glad to help. • Do not use the back button or the refresh button during the process. The server will lose all of your answers. • If you are in a rush, have your exam filled out prior to logging on, so that you can select the answers quickly. • If you are taking multiple exams, close out of your browser completely after printing your certificate, and then reopen it to complete the next exam. Each time you take an exam, you must complete the whole process. • If it is after hours and Customer Service is not available, you may fax your exam to (916) 791-4099. We will grade it and get back to you with your results within 4 business hours. 9. We want your comments and concerns! We are interested in your comments or concerns about this new service. Your feedback is very important. You can e-mail your suggestions to feedback@pescpeonline.com. . .
		Thank you for choosing PES!